Shipping Policy

Free Shipping

At Premier Lighting, we offer free standard shipping on all orders within the continental United States. We currently only offer shipping to the Continental United States. We do not ship outside of the United States at this time. Any customer that places an order and wants expedited shipping will be required to pay a separate fee. The expedited fee is on a case by case basis and a member of our team will contact you for more information. Please reach out to contact@shoppremier.com with your order number to request expedited shipping. Expedited shipping is not a guarantee on all orders even if you reach out to us.  

Customers that are enrolled in our Tier Premier Designer Program may not be applicable for free shipping. Premier Lighting will inform customers that their order does not apply for free shipping in these cases and provide a freight quotation for delivery.

Shipping & Delivery

Products ordered that are in stock will ship within 7-14 business days. Products ordered that aren’t in stock will be ordered from their respective manufacturer and shipped once they are available. Please see the product page for the estimated backorder date of a product. A member of our team will reach out if your item is on backorder and provide more information as they receive it. Product shipping information will be posted on the corresponding order history page in your account. Please reach out to contact@shoppremier.com with any questions. 

Inventory and Availability Policy 

Inventory availability is displayed on each product page and is updated daily to reflect the most current information available. While we strive to maintain accurate stock levels online, all orders are subject to final confirmation with our manufacturers.

If inventory availability differs from what is shown on our website, a member of our team will contact you regarding any backorder dates, shipping delays, or discontinued items. If your item is discontinued we will reach out with replacement options or process a refund to the original payment method. 

Please note that not all products will display inventory quantities. Some items are made-to-order or custom-produced and therefore will not reflect live stock availability online.

If you have any questions regarding product availability, please contact us at contact@shoppremier.com

 

Tier Premier Trade Application

Please fill out the form below to apply for our Tier Premier Designer Trade Program. Have any questions? Email us at contact@shoppremier.com

Please email the following information to contact@shoppremier.com to complete your application. Please include your Company Name in the header of the email.

Copy of Business License

Copy of Business Card

AZ 5000 Form

W-9 Form

Disclaimer

Membership is contingent upon receipt of appropriate credentials and completed application. Non-designer related business or professions may not qualify for this program. We reserve the right to make all memberships determinations at our sole discretion. Each designer on your team must individually apply for a membership to this program. Approved members will receive an email within three business days confirming benefits and membership status.

Freight and shipping charges are determined on total value of order placed. Some local Arizona orders might qualify for free shipping and storage. Freight and Shipping fees will vary.

This is a membership application, not a credit card application. Terms and Conditions of the program are subject to change. As a member of the Tier Premier Program, you may receive communications from us about exclusive designers events and promotions. To review our policy page please visit shoppremier.com. If you have any questions feel free to contact us at 866-907-2669 or contact@shoppremier.com